1. Return & Refund Timeframe

Customers must submit a return or refund request within 10 days of delivery (as confirmed by tracking). Requests submitted after 10 days will not be eligible for return or refund unless required by law.

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2. Eligible Refund Conditions

We will provide a full refund or replacement under the following circumstances:

If your item arrives:

• Damaged

• Misprinted

• Defective

• Incorrect size due to production error

• Incorrect design sent

You must provide:

• Clear photo(s) of the item

• Photo of packaging

• Order number

If approved, we will:

• Issue a full refund (including shipping), OR

• Send a replacement at no additional cost

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3. Incorrect Size Ordered by Customer

If a customer orders the wrong size:

• We do not offer refunds.

• We may offer a one-time exchange at the customer’s expense.

• Customer must pay return shipping and replacement shipping.

We strongly encourage customers to review the size chart before ordering.

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4. Change of Mind / Buyer’s Remorse

Because items are made-to-order, we do not accept returns or issue refunds for:

• Change of mind

• Ordering the wrong color

• Ordering the wrong size (unless due to manufacturing error)

• Delays caused by shipping carriers

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5. Processing of Refunds

Approved refunds will be:

• Issued to the original payment method

• Processed within 5–10 business days

• Subject to standard banking timelines

We reserve the right to issue a partial refund if:

• The returned item is worn, washed, or damaged by the customer

• The return is missing original packaging

• The return does not meet policy criteria

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6. Chargebacks

We encourage customers to contact us before initiating a chargeback. Fraudulent or abusive chargebacks may result in order cancellation and account restrictions.

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7. Final Sale Items

The following items are final sale:

• Clearance items

• Custom or personalized items

• Limited edition drops (if stated at time of purchase)​